Bridge Troubleshooting

This page covers common issues encountered with the Bridge application.

Canvas Issues

Bridge uses an HTML element called canvas to create your wallets. Unfortunately malicious websites can use canvas to identify and track users. As a result, some browsers and anti-tracking extensions can interfere with Bridge's ability to generate wallets.

If there are no instructions for your browser, or the instructions don't work, please file a ticket on the issue tracker

Brave Users

To fix canvas issues on Brave:

• Click on the Brave logo on the right edge of your URL bar

• Click Advanced View

• Set the bottom dropdown to Cross-site device recognition blocked

• Click on Retry in Bridge

The warning box should disappear.

Firefox Users

To fix canvas issues on Brave:

• Click on the icon of an image in your URL bar, to the left of https://bridge.urbit.org

• Click Allow Data access

• Click on Retry in Bridge

The warning box should disappear.