# Bridge Troubleshooting

This page covers common issues encountered with the [Bridge](https://bridge.urbit.org) application.

### Canvas Issues <a href="#canvas-issues" id="canvas-issues"></a>

Bridge uses an HTML element called canvas to create your wallets. Unfortunately malicious websites can use canvas to identify and track users. As a result, some browsers and anti-tracking extensions can interfere with Bridge's ability to generate wallets.

If there are no instructions for your browser, or the instructions don't work, please file a ticket on the [issue tracker](https://github.com/urbit/bridge/issues)

#### Brave Users

To fix canvas issues on Brave:

* Click on the Brave logo on the right edge of your URL bar
* Click `Advanced View`
* Set the bottom dropdown to `Cross-site device recognition blocked`
* Click on Retry in Bridge

The warning box should disappear.

#### Firefox Users

To fix canvas issues on Brave:

* Click on the icon of an image in your URL bar, to the left of `https://bridge.urbit.org`
* Click `Allow Data access`
* Click on Retry in Bridge

The warning box should disappear.


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